End to end data management capabilities starting from a consumer’s data request through delivery via an efficient and governed process.
| Developer Perspective | Production Environment | Delivery Skills | Leaderships Skills | People Manager Skills |
| Understand the importance of Documentation and how big a difference it can make over time | Establishing KPIs (Key Process Indicators) to measure the stability of your production environment | Do you manage your team like a business by implementing a Monthly Close Process? | The finer details of translating technical deliverables into Business Impact Statements | Have you set goals outlining the most important Leadership characteristics to set the tone for the culture you want? |
| What do good Business Requirements look like? | What type of controls do you have around Change Management? How looking at the frequency of changes can help drive cost efficiencies. | What Delivery Management skills do you need which lead to successful deliverables and lower risks of failure? | The importance of holding Team Meetings and the topics to be covered | The importance of One-on-One Meetings as well as two-down meetings |
| What are the thresholds of User Acceptance Testing ? Do they really have testing scripts? | Do the support organizations have Production Support Playbooks? | The importance of having an Executive Focus and how you should respond to executives. | What topics should you cover in a Town Hall? Best practices for a better outcome. | Do your employees have a Technical Training Plan? Are they keeping up with the fast pace of technology changes? |
| What type of Stress Testing should be done? At what point does your code fail? | The benefits of Release Notes both to users and to the technology organization | Is everyone clear on who is responsible for doing what and when? Do you have an Accountability Model? | Learn the importance of having a proactive approach to Deliverable Awareness and value | The Technical Manager to People Manager Path. Learn how to help managers who were promoted due to their technical skills but now find themselves managing people. |
| How to track Testing Issues and are they really showstoppers? | What Post Production Activities should you do? Best practices to reduce post release “noise” | The process of listening and using approaches like Mind Mapping to be more successful | Establishing a Leadership Team. Learn the positive impacts of doing so. | Best practices of Dealing with Team Conflicts that arise |